DO DREAM RICHÉ BEAUTY TEST THEIR PRODUCTS ON ANIMALS?
Answer :
Dream Riché Beauty is and will remain a cruelty-free company. We do not test our products on animals nor do we allow suppliers or affiliates to conduct testing on our behalf.
MAY AN ORDER BE PLACED WITHOUT AN ACCOUNT?
Answer :
Setting up an account is beneficial to our clients for several reasons, however it is not necessary for purchase. Please move forward with guest checkout.
HOW MANY ITEMS CAN I BUY IN ONE PURCHASE?
Answer :
There are no limitations on purchasing at this time.
WHICH PAYMENT METHODS DO YOU ACCEPT?
Answer :
We accept Mastercard, Visa, American Express, andPayPal online. At our pop up shop locations, we accept Cash, Mastercard, Visa, and American Express.
DO YOU OFFER GIFT CARDS?
Answer :
We offer gift cards during Christmas and Valentine's Day.
WHAT IS YOUR SHIPPING POLICY?
Answer :
Orders are processed within 1-3 business days and shipped within 5 business days. Orders are sent through USPS Monday-Friday from 9am-5pm eastern time.
WHAT IS YOUR RETURN POLICY?
Answer :
We do NOT accept returns or exchanges at this time. If you receive the wrong order, please reach out to us and we will correct our mistake.
WHAT IS THE PROCESS FOR RETURNING A DAMAGED PACKAGE?
If you receive a damaged product, you have 24-48 hrs after receiving the product to contact Dream Riché Beauty. Once we give you the okay to return, you will receive an email with a return address attached as well as instructions. We videotape the opening of all Returns, to ensure the safety of our products and preserve the honesty of our customers